Acele’s Flowbuilder is an intuitive, visual drag-and-drop editor designed to help you automate your business communications on WhatsApp effortlessly. Whether you’re nurturing leads, answering FAQs, or driving sales, Flowbuilder empowers you to create dynamic conversation flows without any coding.
🚀 Why Should You Use Flowbuilder?
Save Time and Effort: Automate repetitive tasks like answering FAQs, collecting info, or sending follow-ups.
Enhance Customer Experience: Guide users through personalized, interactive WhatsApp conversations.
Boost Conversions: Capture leads and move them down your funnel with automated responses.
Seamless Integration: Connect with APIs, Google Sheets, CRM systems, and more.
WhatsApp-First Automation: Specifically built for WhatsApp campaign flows with support for template messages.
Scale Easily: Handle hundreds of WhatsApp conversations without adding extra manpower.
With Flowbuilder, you’re not just building a bot — you’re building a smart WhatsApp assistant that works 24/7.
🧱 Flowbuilder Elements in Acele (WhatsApp)
Here’s a breakdown of each tool you can use while building a WhatsApp bot flow:
1. Text
Send standard text replies.
“Hi there 👋! How can we help you today?”
2. Image
Showcase products or offers via WhatsApp image cards.
Send catalog visuals, promotional banners, etc.
3. Video
Send WhatsApp-compatible video clips.
Demo videos, welcome clips, or tutorials.
4. Audio
Send pre-recorded voice messages.
Personalized greetings, instructions, etc.
5. File
Attach downloadable PDFs, brochures, invoices, etc.
“Here’s your invoice. 📄 Tap to download.”
6. Interactive
Create buttons or reply options to guide user input.
“Book Now” | “Know More” | “Contact Support”
7. CTA URL Button
Add external link buttons.
“Visit Website” | “View Collection”
8. Location
Request user’s WhatsApp-shared live location.
Great for delivery, service areas, or logistics.
9. HTTP API
Pull or push real-time data from/to external systems.
“Track Order” or “Check Wallet Balance”
10. Google Sheet Data Fetch
Fetch data directly from Google Sheets to personalize replies.
Fetch booking slots, availability, pricing, etc.
11. User Input Flow
Prompt users for structured input like:
Name, Email, Mobile, Feedback, etc.
12. AI Reply
Enable auto-response using AI detection of user input.
Automatically respond to words like “Price”, “Support”, “Catalog”, etc.
“Thanks for your inquiry! We’ll contact you shortly.”
🔧 How to Build a Flow in Acele
Step 1: Set Trigger Keywords
Define words like start, help, or hi that activate the bot.
Step 2: Choose Match Type
Exact match or contains (string match).
Step 3: Add Flow Title
Label it clearly (e.g., “Welcome Flow”, “Product Enquiry”).
Optional:
Add/remove labels (tags)
Subscribe/unsubscribe user to/from sequences
Save responses in custom fields
Send responses to Webhooks or Google Sheets
Assign to specific team members
Step 4: Build Your Flow
Use the Start Bot Flow box.
Drag & connect Text, Buttons, API, Template, etc. as needed.
Step 5: Save the Flow
Click the Save button to finalize.
✅ Final Words
Acele Flowbuilder is your all-in-one WhatsApp automation tool — simple to use, powerful in results. Whether you’re collecting leads, sending updates, or offering instant replies, you can now build WhatsApp flows that drive results without writing a single line of code.
🎯 Start building today and let Acele handle your WhatsApp engagement, 24/7.
