Acele helps businesses improve customer communication with an official WhatsApp Business API platform designed for marketing, automation, and support. With smart workflows, shared team inboxes, and built-in WhatsApp CRM features, businesses can streamline conversations, respond faster, and build stronger customer relationships at scale.
Apply for FREE WhatsApp Business API with Acele👇
Send promotional campaigns, customer updates, reminders, and notifications directly through WhatsApp with higher visibility and engagement rates. Reach customers instantly using an official WhatsApp Business API platform designed for scalable communication.
Integrate WooCommerce and Shopify with Acele’s WhatsApp Business API to automate order notifications, customer support, COD to prepaid conversion, and post-purchase engagement. Improve customer communication and streamline your ecommerce workflow with seamless WhatsApp integration.
Manage customer conversations across multiple team members from one centralized WhatsApp inbox. Assign roles, control access, track chats, and streamline support, sales, and marketing communication with smarter team collaboration.
Automate customer support, lead generation, and daily conversations with a smart WhatsApp chatbot for business. Acele helps businesses respond instantly, reduce manual workload, and create better customer experiences through intelligent WhatsApp automation.
Design your chatbot’s interactions effortlessly with our Visual Drag & Drop Flow Designer—no coding needed!
Acele’s Live Chat feature provides real-time communication for efficient support, enhancing engagement and satisfaction.
Connect with Your Preferred Apps to Maintain Continuity
& Simplify Processes Across Your Business With Acele.
Essential features for small businesses to get started with WhatsApp Marketing
Most WhatsApp marketing platforms charge an extra 20% fee. We don't add any markup on Meta conversation charges. You pay Meta directly, saving on commissions.
Service conversations are initiated on reply to user initiated messages.
Basic live chat functionality to interact with users in real-time
Send broadcast messages to multiple users simultaneously
Send series of automated messages to your contact
Create campaigns to gather user inputs through chatbots
Set conditions for your bot to reply based on keywords in user input
Advanced features and higher limits, ideal for growing businesses needing more capabilities
Most WhatsApp marketing platforms charge an extra 20% fee. We don't add any markup on Meta conversation charges. You pay Meta directly, saving on commissions.
Service conversations are initiated on reply to user initiated messages.
Real-time translation in live chat to support multiple languages
Enhanced live chat features for better customer support
Receive data from any incoming webhook and send personalised WhatsApp message
Manage and showcase your products directly on WhatsApp
Unlimited everything, perfect for large businesses with extensive automation needs
Most WhatsApp marketing platforms charge an extra 20% fee. We don't add any markup on Meta conversation charges. You pay Meta directly, saving on commissions.
Service conversations are initiated on reply to user initiated messages.
Real-time translation in live chat to support multiple languages
Enhanced live chat features for better customer support
Receive data from any incoming webhook and send personalised WhatsApp message
Manage and showcase your products directly on WhatsApp
Acele believes pricing should be clear and honest. That’s why our WhatsApp Business API platform follows a transparent, pay-as-you-go model without adding extra markups. You pay only for actual WhatsApp conversations, based on official usage rates, making it easier to plan budgets and scale messaging without worrying about unexpected costs. Whether you’re running marketing campaigns or customer support, your spending always stays predictable and fair.
| Category | Acele | Wati | Savings with Acele |
|---|---|---|---|
| Marketing | ₹7846.0000 | ₹10785.6000 | ₹2939.6000 |
| Utility | ₹1150.0000 | ₹1411.2000 | ₹261.2000 |
| Service (UIC) | ₹0.00 | ₹0.00 | ₹0.00 |
| Authentication | ₹1150.0000 | ₹1411.2000 | ₹261.2000 |
Each API activity in our platform consumes tokens based on the action performed. A message token is the unit used to measure usage across sending, receiving, and automation events.
When you send a message using our service, tokens are deducted based on your plan logic. Every outbound message consumes tokens.
Example:
1 message = 1 tokens
100 messages = 100 tokens
Incoming messages processed through the platform may also consume tokens, especially when used in automation, routing, or system workflows.
Example:
1 incoming message = 1 token
Automated events like delivery reports, read receipts, and callback triggers also consume tokens when processed by the system.
Example:
1 webhook event = 1 token
A message token is the internal usage unit used to track API activity. Tokens are consumed when messages are sent, received, or when automated events like webhooks are processed.
Get started with WhatsApp Marketing today and
supercharge your customer engagement!
WhatsApp Business API is a communication solution designed for businesses that want to manage customer conversations at scale. It helps companies automate replies, send notifications, manage support chats, and improve customer engagement through a more professional and organized WhatsApp communication system.
Businesses can use WhatsApp Business API to connect with customers through instant messaging, personalized updates, automated responses, and real-time support. Since WhatsApp messages usually have higher open rates compared to traditional channels, it helps businesses improve response rates and customer interaction.
An AI-powered WhatsApp chatbot can automatically answer customer questions, collect leads, share product details, and provide instant assistance 24/7. It helps reduce manual effort while improving response speed and customer experience.
Yes, businesses can integrate WhatsApp Business API with ecommerce platforms like Shopify and WooCommerce to automate order confirmations, shipping updates, abandoned cart reminders, COD verification, and customer support conversations.
Acele helps businesses create faster and more personalized customer experiences through automation, bulk messaging, chatbot support, and smart customer management tools. From handling customer queries to sending campaigns and order updates, Acele makes it easier to manage interactions, improve response time, and build stronger customer relationships on WhatsApp.
